| Issue ID | 1449842 |
| Internal NHTSA # | 11075100 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2013 |
| File date | 26/02/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall on february 26, 2018, i received a recall letter from mercedes benz usa ("mercedes") with respect to a defect on the "takata" airbags, noting that "a passenger-side inflation explosion during deployment could result in sharp metal fragments striking the front passenger or other occupants, possibly causing injury or death." the letter also notes that replacement parts are not yet available for my vehicle. I called mercedes to better understand why, if i am driving a car that is deemed to be unsafe and per the above, could cause injury or death, a replacement part is not available. I was told that mercedes sent the letter with the verbiage as it appeared from takata, that many other manufacturers were impacted by this recall, and that mercedes was "low on the list" for replacements. I do not understand how or why i should be expected to continue to drive a car with my family in it that is deemed to be unsafe. I further do not understand why mercedes is not taking any action to rectify this situation. Mercedes determined that both they and you (as the regulator) determined that the car is in fact safe, yet the letter i was provided states otherwise. Please explain how this is possible. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AMBRIDGE, PA |
| VIN pattern | WDDGF8ABXDRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |